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What is the product catalog in Dynamics 365 Sales?
The product catalog contains what you sell, the units in which it is sold, and how much it costs. It is used when the salesperson adds line items to a sales opportunity, quote, or order.
Without a catalog, each salesperson enters the product name and price manually. This means you cannot determine how much you sold of a particular product because it has five different names. The catalog makes it possible to aggregate the sales data.
If something is sold both individually and by the carton, the units must be defined. This is often overlooked, resulting in quotes where the quantity means different things from one line item to the next.
A catalog containing discontinued products and duplicates will quickly become something salespeople work around by entering free text. Assign an owner and establish a process for retiring items that are no longer sold.
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