ProsessPodden
With the aim of improving workflows for everyone
ProsessPodden
Foto: ProsessPilotene
ProsessPodden
Podcast
ProsessPodden is a podcast series that explores how modern technology and smart work processes can transform businesses and create greater value. Through in-depth interviews with both employees and customers, we explore topics such as customer communication, marketing, sales, customer service, case management, field service, and project management. By sharing insights and experiences related to Microsoft tools such as Dynamics 365, PowerBI, Azure, Office, and Teams, we aim to inspire and engage listeners to take the next step on their journey towards becoming a mature, data-driven business. Join us on the journey towards greater efficiency, collaboration, and value creation in everyday work. Send tips to Frode.Stenstrom@prosesspilotene.no
Results
Collaboration and productivity | Prosesspodden
Introducing ProsessPodden
The introductory trailer for ProsessPodden, published in January 2024.
Collaboration and productivity | Prosesspodden
Collaboration portals for membership organisations
Frode, Hege and Thomas discuss the use of collaboration portals in contact between organisations and their members.
Analytics and insight | Educational content
From data to decisions: management's reporting needs
Per Kveim and Eivind Lofthus speak with Frode Stenstrøm about reporting as a basis for management decisions.
Project management | Educational content
Moelven's experience with leadership and communication
Terje Melheim and Ida Langdalen Kristiansen from Moelven Industrier share their experience of leadership development with Frode Stenstrøm.
Customer Service | Educational content
Customer satisfaction: the strengths and limits of NPS
Trond Gudbrandsen from Leonberg and Tor Kristoffersen from ProsessPilotene discuss customer satisfaction measures with Frode Stenstrøm.
Marketing | Prosesspodden
Brand building and measurement in B2B marketing
Andreas Thue from Iteo and Frode Stenstrøm discuss the relationship between business goals, marketing and communication.
Analytics and insight | Prosesspodden
Using data: technology, culture and organisation
Øyvind Nilsen and Eivind Lofthus speak with Frode Stenstrøm about using data as a basis for business decisions.
Marketing | Prosesspodden
Member recruitment: data quality, needs and follow-up
Frode Stenstrøm speaks with Eirik and Thomas about recruiting and supporting members in Norwegian organisations.
Artificial intelligence | Customer story
Jets Group's experience with AI in quotations and orders
Trond Jarnes from Jets Group speaks with Stine Sletvold and Frode Stenstrøm from ProsessPilotene about AI in Dynamics 365 Sales.
Marketing | Educational content
Real-time marketing and targeted customer dialogue
Geir and Jørgen from ProsessPilotene speak with Frode Stenstrøm about customer communication triggered by specific actions and events.
Project management | Prosesspodden
Project managers discuss the customer's role in delivery
Marie Andersson and Thomas Stene from ProsessPilotene's project office discuss the customer's role in projects with Frode Stenstrøm.