Microsoft Dynamics 365 is Microsoft's family of business applications for sales, marketing, customer service, field service, projects, and finance. The apps can be adopted individually and combined as needs grow—they share the same data foundation in Microsoft Dataverse and the same security model.

Why choose Dynamics 365?

• A single, shared customer profile: sales, marketing, and service teams work with the same data instead of using separate systems.
• Modular: start with what you need now, and expand without switching platforms.
• Built-in AI: Copilot and AI agents are part of the apps, not something you have to build yourselves.
• Deeply integrated with Microsoft 365: Outlook, Teams, and Excel fit naturally into the workflow.
• Extensible with Power Platform: customize with Power Apps, Power Automate, and Power BI without extensive development.
• Security and compliance in the Microsoft cloud: unified identity and access management through Microsoft Entra ID.

ProsessPilotene is a Microsoft partner that helps Norwegian organizations choose the right combination of Dynamics 365 apps—and put them to productive use.