What do you get with Microsoft Dynamics 365 Customer Insights Journeys?

Leads and lead scoring

Create landing pages or use forms from Dynamics 365 for Marketing to collect leads. Build your own lead scoring model that ranks contacts and simplifies the sales department's work.

Full-featured marketing platform

In addition to advanced customer journeys, email, push and SMS channels, social media, segmentation and campaign pages, the platform also offers a dedicated event module and a customer feedback system. In other words – everything in one place.

Understand your customers

Nurture your customer relationships by providing relevant information at the right time through the right channel. Add Dynamics Marketing on top of your other Dynamics 365 applications and use data from sales, customer service, or field service to automate your customer communications and respond to actions taken by your customers.

Understand your customers through insights from all your marketing activities