Utarbeidet med KI.
Most data quality issues arise at the point when something is recorded. Here are the rules that prevent them.
The most important habit: search for the customer before creating them. The duplicate check will alert you, but it does not catch spelling variations.
The organisation number of business customers. It is the only unique identifier, and without it, everything else is guesswork.
Fifteen mandatory fields result in fifteen fields filled with nonsense. Require what needs to be correct for something to work, not what would be nice to have.
Rules that trigger alerts without anyone reviewing the matches are pointless. Assign a named person to spend half an hour on this each month.
How many new customers have completed the key fields? Track this figure monthly. If it drops, the rules are either too strict or have not been explained.
People follow rules they understand. “Without an organization number, we can’t connect to the accounting system” works better than a red field.
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