Projects

Discover our projects and case studies

Sales | Project

User-friendly customer portal for Kartverket

From manual processes to efficient self-service: Kartverket has received a modern customer portal that makes it easier to order maps and geodata.

Digitalization of 16,000 student journeys for Kristiania

How do you go about mapping, optimizing, and personalizing 16,000 unique customer journeys with just a handful of employees? Kristiania had to break out of the notorious silos.

Kristiania improves its customer service with Contact Center and telephony

Kristiania brought customer service together in one solution with Contact Center and telephony in Microsoft Dynamics 365. The result was faster responses, better oversight, and a much easier day-to-day for both students, applicants, and those working in customer service.

Odfjell Technology adopts AI: Automated lead generation

In six weeks, we built the AI agent “Oddie”. It identifies new business opportunities around the world for Odfjell Technology.

New customer service solution for OBOS

OBOS has more than 620,000 members. That means one in ten Norwegians is an OBOS member! Providing first-class customer service to so many people requires both good organization and modern technology.

GC Rieber Eiendom streamlines its rental processes with a new portal

Through research, user-centered design, and modern technology, we developed a scalable portal that both improves the tenant experience and simplifies administration across GC Rieber Eiendom’s properties.

How Econa established its digital backbone

With 33,000 members expecting state-of-the-art solutions and digital systems that were becoming outdated, Arild Fagerland and Econa had to take action. “Our members all have unique needs. Off-the-shelf solutions simply won’t do. You need a qualified partner,” says Arild Fagerland.

TESS streamlines sales and marketing work

As a leading player in technical specialty retail, TESS wanted to modernize and standardize its CRM work to work smarter with sales and marketing. With ProsessPilotene as a partner, the goal was clear: Higher efficiency, better collaboration, and an even better customer experience.

BUA and ProsessPilotene join forces to secure future operations

BUA lends out sports and outdoor equipment through local branches and has experienced significant growth. They have therefore explored opportunities to create a system that ensures continued operations as they develop further.

Simpler order processing with AI for Jets Group

How can artificial intelligence streamline the order process in a global industrial company? Jets Group wanted to reduce manual tasks and free up employees’ time. They now have smarter, faster order processing—powered by AI.

Projects

Results

User-friendly customer portal for Kartverket

Digitalization of 16,000 student journeys for Kristiania

Kristiania improves its customer service with Contact Center and telephony

Odfjell Technology adopts AI: Automated lead generation

New customer service solution for OBOS

GC Rieber Eiendom streamlines its rental processes with a new portal

How Econa established its digital backbone

TESS streamlines sales and marketing work

BUA and ProsessPilotene join forces to secure future operations

Simpler order processing with AI for Jets Group

Projects

Results

User-friendly customer portal for Kartverket

Results

User-friendly customer portal for Kartverket

Digitalization of 16,000 student journeys for Kristiania

Kristiania improves its customer service with Contact Center and telephony

Odfjell Technology adopts AI: Automated lead generation

New customer service solution for OBOS

GC Rieber Eiendom streamlines its rental processes with a new portal

How Econa established its digital backbone

TESS streamlines sales and marketing work

BUA and ProsessPilotene join forces to secure future operations

Simpler order processing with AI for Jets Group

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Results

User-friendly customer portal for Kartverket

Digitalization of 16,000 student journeys for Kristiania

Kristiania improves its customer service with Contact Center and telephony

Odfjell Technology adopts AI: Automated lead generation

New customer service solution for OBOS

GC Rieber Eiendom streamlines its rental processes with a new portal

How Econa established its digital backbone

TESS streamlines sales and marketing work

BUA and ProsessPilotene join forces to secure future operations

Simpler order processing with AI for Jets Group