Dynamics 365 Marketing: the 2020 breakfast seminar
Recordings from a breakfast seminar cover customer journeys, segmentation, events and commercial considerations.
Recordings from a breakfast seminar cover customer journeys, segmentation, events and commercial considerations.
The source material comes from ProsessPilotene's breakfast seminar at Microsoft Norway on 30 January 2020. Four recordings cover different aspects of Dynamics 365 Marketing.
Christian Andersen introduces the subject, Jørgen Amrud Hagen discusses customer journeys and segmentation, and Mia Bernås addresses seminars and webinars. Frode Stenstrøm discusses costs and plans.
The recordings provide a historical account of the product and its commercial context in 2020. Product names, features and licensing information should be checked against current information before use in a new project.
CRM-Konsulent
CRM-Konsulent
CRM-Konsulent
Gründer og teknologistrateg
Som gründer og teknologistrateg i ProsessPilotene jobber jeg med å hjelpe virksomheter forstå og bruke teknologi som en strategisk kraft for bedre arbeidsprosesser, kundeopplevelser og beslutninger. Rollen kombinerer forretningsutvikling, teknologirådgivning, virksomhetsarkitektur og formidling. Jeg arbeider særlig i skjæringspunktet mellom AI, CRM, digitale plattformer, data, analyse og fremtidens arbeidsliv. En sentral del av rollen er å være brobygger mellom ledelse, fagmiljøer og teknologi. Det handler om å gjøre komplekse teknologiske muligheter forståelige, vurdere hva som faktisk skaper verdi, og bidra til at digitale løsninger blir en naturlig del av hvordan virksomheter jobber. Jeg bruker også rollen til å formidle faktabaserte perspektiver på hvordan AI og teknologi påvirker ledelse, organisasjoner, ansatte og kunder.
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