Building a Copilot plugin: a technical demonstration
Øystein Kjevik showed Frode Stenstrøm the six steps for building a Copilot plugin that connects custom data to Copilot.
Øystein Kjevik showed Frode Stenstrøm the six steps for building a Copilot plugin that connects custom data to Copilot.
Øystein Kjevik, a CRM consultant at ProsessPilotene, showed Frode Stenstrøm how he builds a Copilot plugin that connects custom data to Microsoft Copilot. The webinar is technical, aimed at developers and advanced configurators, and follows six concrete steps from data source to a working plugin in Copilot Studio.
Øystein demonstrated the steps using a simple example: a web API for property listings in Oslo. He showed how to write a manifest file describing the service, an OpenAPI yaml file modelling the data, and how both files are uploaded and registered as a plugin in Copilot Studio, before the plugin is wired to an action and a topic that triggers it when someone asks to find a home.
A weather API served as a second example to show how Copilot formulates its own follow-up questions and fetches the right parameters without the trigger phrases being written exactly. Øystein described practical challenges he had run into, including difficulty finding up-to-date documentation because the terms 'Copilot' and 'Plugin' are extremely generic, and that the solution works best when everything is set up in English.
The recording is from early 2024 and gives a practical walkthrough of a concrete development process for anyone who wants to connect their own systems to Microsoft Copilot through plugins. Frode noted the webinar was meant as an honest look at both the solution and the practical difficulties involved, not just a polished demo, so other developers can avoid the same pitfalls.
CRM-Konsulent
Gründer og teknologistrateg
Som gründer og teknologistrateg i ProsessPilotene jobber jeg med å hjelpe virksomheter forstå og bruke teknologi som en strategisk kraft for bedre arbeidsprosesser, kundeopplevelser og beslutninger. Rollen kombinerer forretningsutvikling, teknologirådgivning, virksomhetsarkitektur og formidling. Jeg arbeider særlig i skjæringspunktet mellom AI, CRM, digitale plattformer, data, analyse og fremtidens arbeidsliv. En sentral del av rollen er å være brobygger mellom ledelse, fagmiljøer og teknologi. Det handler om å gjøre komplekse teknologiske muligheter forståelige, vurdere hva som faktisk skaper verdi, og bidra til at digitale løsninger blir en naturlig del av hvordan virksomheter jobber. Jeg bruker også rollen til å formidle faktabaserte perspektiver på hvordan AI og teknologi påvirker ledelse, organisasjoner, ansatte og kunder.
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