The work package is the contractual document that defines the project. It follows a fixed structure in which responsibility for each section is clearly assigned. Use this procedure throughout the sales process until the work package has been signed and the project can begin.
Describe what the problems are, where they occur, and why they occur, along with the objective and the anticipated value creation for the customer.
Describe the key deliverables and user experiences in the application, with estimates for each.
Describe the overall project timeline and baseline as they stand at the start of the project, including scope and estimates.
Describe the financial framework for the delivery.
Describe the underlying assumptions, as well as the interfaces with the customer's organization and relevant third parties.
Describe administrative procedures and the chosen methodology, tolerance limits for deviations from specified deliverables, and the method for approving the deliverable. Use ProsessPilotenes standard text.
Review the entire document with the customer so that all parties understand what is to be delivered and why.
The KAM obtains the customer's signature to approve the start of the project.
Once the delivery has been approved, the KAM obtains a new signature confirming this.
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Publisert 27.1.2026
ProsessPilotene er blant de første selskapene i Norge som er oppført på Microsoft FastTrack Portfolio Partners List - et kvalitetsstempel til leverandører som leverer komplekse Dynamics 365-prosjekter etter dokumentert beste praksis.
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