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Custom roles should be created sparingly and with care. This guide shows the approach for creating a role you can maintain through upgrades.
Never build from scratch. Copy the standard role that most closely matches your needs and adjust it. This gives you a well-designed starting point and avoids having to discover missing permissions one by one in production.
Write down which tasks the person will perform before assigning permissions. The role should reflect a function within the organization, not an individual person.
Choose between your own entries, those of your unit, those of subordinate units, or those of the entire organization. This is the very core of the model—spend time on this rather than on the details.
Start with restrictive permissions. It is far easier to add a permission someone needs than to discover that half the organization has seen something they should not have.
Create a user who only has this role, and go through the actual tasks. Do not test as an administrator—it always gives the green light.
Explain why the role exists and who it is for. Two years from now, this will be the difference between a role that can be maintained and one that no one dares to touch.
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