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Information security | Questions and answers
How long can we store customer data?
As long as you have a purpose for keeping them. The Norwegian Bookkeeping Act requires accounting documentation to be retained for five years, but this does not apply to everything.
Information security | Questions and answers
What is required to grant external users access?
Separate license types for customers and partners, with deliberate restrictions on what they can see.
Information security | Questions and answers
Why isn't a security role working as expected?
Because roles are combined, not subtracted. If the user has multiple roles, the most permissive one applies.
Artificial intelligence | Questions and answers
What should we consider before letting AI loose on customer data?
What data the model can see, who can see the responses, and what happens when it gets something wrong. Access controls are not inherited automatically.
Automation | Questions and answers
Who needs a Dynamics 365 license?
Anyone who reads or writes data, including indirectly through another solution. Indirect access is the most common source of unexpected costs.
Information security | Questions and answers
Can salespeople be restricted to only their own customers?
Yes, it is standard in many roles. The question is whether it is wise—the restriction comes at a cost to collaboration.
