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A one-month deadline passes quickly. This guide outlines a process that will make the next request routine work.
The deadline runs from the date it was received. Register it as a case so that it does not remain in an inbox while the person responsible is on holiday.
Do not disclose information to the wrong person. Use a known communication channel rather than routinely asking for a copy of their ID.
Many people really just want to know one thing—why they are receiving emails from you. A quick clarifying question often saves both parties a lot of work.
CRM, email, marketing tools, case management and support systems. Check them off. Without a list, something is always forgotten.
An email thread may contain information about other individuals. This information must be redacted before disclosure.
What information you have, where it came from, what it is used for, and how long it is retained. A raw export is not an answer.
If a complaint is submitted, you must be able to show what you sent and when.
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Publisert 30.8.2024
I løpet av de siste årene har hybride arbeidssteder blitt normen for mange. I takt med dette skiftet har både de IT-funksjonelle og sikkerhetsmessige behovene endret seg. Her er noen gode råd fra vår IT- og sikkerhetsleder om hvordan organisasjoner bør gå frem for å oppnå sikker IT i en hybrid verden.
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