Topics

Published 2/2/2017 · Event 2/2/2017

Customer Service | Event

A webinar examines Signicat Sign and Dynamics 365 in customer processes that require an electronic signature.

Published 10/19/2019 · Event 10/19/2019

Collaboration and productivity | Event

Recordings from a 2019 breakfast seminar address training and the work involved in introducing new technology.

Published 4/29/2020 · Event 4/29/2020

Marketing | Event

Recordings from a breakfast seminar cover customer journeys, segmentation, events and commercial considerations.

Published 5/5/2020 · Event 5/5/2020

Field Service | Event

Microsoft architects demonstrated Connected Field Service with IoT alerts and HoloLens-based remote assistance in Dynamics 365.

Published 3/2/2021 · Event 3/2/2021

Sales | Event

Frode Stenstrøm demoed two Dynamics 365 portals: EV/meeting-room booking for GC Ribe Eiendom and ProsessPilotene's own my-page solution.

Published 3/9/2021 · Event 3/9/2021

Automation | Event

Frode Stenstrøm and Iselin from ProsessPilotene showed in a webinar how orders can be automated without writing code.

Published 3/16/2021 · Event 3/16/2021

Customer Service | Event

A recorded webinar from March 2020 examines telephony in the context of Dynamics 365 Customer Service.

Published 4/13/2021 · Event 4/13/2021

Analytics and insight | Event

A retail example illustrates how customer profiles, data sources and business measures can be brought together.

Published 6/1/2023

Marketing | Project

With 33,000 members expecting state-of-the-art solutions and digital systems that were becoming outdated, Arild Fagerland and Econa had to take action. “Our members all have unique needs. Off-the-shelf solutions simply won’t do. You need a qualified partner,” says Arild Fagerland.

Published 9/15/2023

Information security | Article

The Irish Data Protection Commission has fined TikTok €345 million following a cross-border GDPR investigation into the treatment of users aged 13 to 17.

Published 9/28/2023

Marketing | Article

In September, Microsoft connected generative AI more closely with work in marketing, sales, customer service, and field service. The news made data quality, division of responsibility, and measurement of actual results clear management responsibilities.

Published 9/29/2023

Analytics and insight | Article

Microsoft announced broad availability of Microsoft 365 Copilot from 1 November and presented new ways of working in Loop, Excel, and Microsoft 365 Chat. At the same time, Power BI gained features connecting analytics development more closely to team delivery.