About the delivery
ProsessPilotene provided Dynamics 365 CRM assistance to Mats Christensen - Bertel O Steen (BOS) for Bertel O Steen AS. The delivery included Customer Insights Journey and was completed in 2024.
Send periodic vehicle inspection/service invitations via marketing to Digipost. Created an HTML editor for Digipost templates in the marketing app, as standard marketing HTML is not accepted by Digipost.
Value creation
Saves BOS NOK 15 per mailing. Given BOS' volumes, this amounts to several thousand kroner in savings on postage alone each day.
The solutions
- Customer Insights Journey
Area and keywords
Customer Insights Journey
Marketing