Invitation to Kaffe & Tech in Hamar

The story

The KAFFE & TEch event is an informal drop-in gathering for people interested in technology and innovation in the Hamar area.

What this means for the work

Participants can enjoy their morning coffee at ProsessPilotene Hamar, get to know others, and find inspiration to work smarter.

The event will be held in pleasant premises at Grønnegata 41, centrally located in Hamar.

The demonstration or announcement describes platform capabilities; it does not show that every organisation will obtain the same result. Forrester reported high CRM adoption but low overall satisfaction in August 2023, a useful counterweight when assessing new features.

A 2022 Forrester analysis linked weak CRM outcomes to unclear strategy, insufficient governance and poor change management. Technology has to be tied to defined processes, roles and outcomes. Training and follow-up after launch are part of the implementation.

A bounded trial is often more informative than a long feature list. Leaders can choose one process, agree what data must be recorded and measure whether the work becomes easier or more accurate. Integration, access control and long-term process ownership should be decided at the same time.

Sources and perspectives

ProsessPilotene: ProsessPilotene invited businesses to a technology breakfast in Hamar

Forrester: High CRM Adoption But Low Satisfaction (15 August 2023)

Forrester: Poor Change Management Kills CRM Success (3 October 2022)

Forrester: Knowing When To Migrate To An Industry CRM (26 April 2024)

Practical follow-up

The session offered an opportunity to discuss practical questions with other participants and ProsessPilotene specialists. The article describes the invitation and programme. It does not establish how participants assessed the meeting afterwards.

Join the discussion

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