By involving key personnel in every phase of the IT project—from idea to implementation—we create added value, quality, and lasting expertise.
Our expertise – your advantage
Through a large number of CRM and technology implementations at both large and small organizations, we have identified a clear common denominator among those that succeed in their digital transformation. Major investments in a good IT tool are followed up with training and strong buy-in from users across the organization.
It is when technology and people work together that the benefits are truly realized.
"At ProsessPilotene, our values are knowledge, collaboration, and value creation. This means that we only consider ourselves good suppliers and partners once value has been created" – Aud-Katrin Sugar, Head of Training at ProsessPilotene
The world's best CRM system becomes the world's worst if it isn't used
Engagement and training that foster ownership
When new technology is introduced, it is the people who determine whether the solution succeeds. That is why we put user adoption at the heart of the process from day one.
We involve key personnel early in the project—not only to ensure that the solutions meet real needs, but also to foster engagement, understanding, and ownership of the change. Through active participation and targeted knowledge transfer, we bridge the gap between technology and users’ everyday lives.
Our dedicated user adoption manager works closely with managers and employees to develop a training strategy tailored to both the organization’s goals and users’ needs and abilities. It is not just about providing training – it is about building confidence, motivating, and inspiring.
The result is a smooth and efficient implementation, high user adoption, and a solid foundation for further development and innovation.
ProsessPilotene’s recipe for successfully navigating complex change processes consists of four key areas that are mutually dependent. It is no coincidence that user adoption and training are among them.
Training that delivers results - tailored to your organization
For courses and training to deliver lasting value, participants need to be motivated and have opportunities to practise. Our approach therefore places great emphasis on building motivation beforehand and ensuring effective learning environments after the course.
The training can be delivered as traditional classroom courses, as e-learning—or, ideally, as a tailored combination. We adapt the format and content to what works best for your organization.
Do you need an in-house course? We offer flexible solutions and can adapt existing courses or develop entirely new ones – in close collaboration with you.
Ready to get users on board?
Contact us for a no-obligation chat about effective training and user adoption, so you can get your users on board!