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Large rollouts on a single date fail more often than small, sequential ones. Here’s how to break them down without losing coherence.
Putting something into real-world use creates momentum in a way no project plan can. It also provides feedback while changes are still inexpensive to make.
One complete process in use is worth more than half the functionality in three processes. Users should be able to complete the task in the system.
For each delivery, specify what will wait until the next one. This tempers expectations and prevents the scope from quietly expanding.
Every six to eight weeks. A regular cadence provides predictability and prevents a single delivery from consuming the entire project.
What was used, what was not used, and what people asked for. This should guide the next round—otherwise, it is not iterative, just divided into parts.
Training delivered all at once at the end is forgotten before the system is put into use. Provide training on each feature as it is delivered.
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Published 9/29/2025
Jets Group was looking to modernize its business systems and planned to start with ERP. Along the way, it became clear that the foundation for growth lay not in the technology, but in understanding and improving customer processes.
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