ProsessPilotene uses a fixed numbering convention for customers, projects, orders, and cases, defined by Dynamics 365. Follow this procedure when creating a new project or order to ensure that the numbering structure remains consistent across systems.
Have Dynamics 365 set the customer number in the format A12345, where 12345 is the customer's number.
Have Dynamics 365 set the project number in the format P12345-##.
Enter the order number in the format O12345-##.
Assign the case a sequential number in the format SAK-XXXXX.
Number internal documents using the revision number set in SharePoint.
Let P12345 be the main project—it is not created in CRM, but is used only in reports and Project to show portfolio status.
Use P12345-01 as the subproject, and record hours here if the project does not use assignments in Xledger.
When an assignment in Xledger needs to be replaced, create a new actual project number in the format P12345-0101 and record the hours there.
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