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What options are available for integrating Dynamics 365?
Integration is rarely a single choice. It is a choice about the level of ambition, and the cost lies in maintenance rather than implementation.
Microsoft and third parties provide ready-made integrations with commonly used systems. If one of them meets your needs, it is almost always the right choice—someone else maintains it when both systems are updated.
Covers a wide range of use cases without code. Suitable when the volume is moderate and the logic is simple. The advantage is that more people can understand and maintain it. Its limitations become apparent with large volumes of data and complex transformations.
Azure Logic Apps, Service Bus, or similar. The right choice when you have multiple integrations that need to be monitored, handle errors, and scale. Provides control, but requires setup.
Directly against the Dataverse Web API. Maximum flexibility and maximum maintenance responsibility. Choose this when the other three demonstrably fall short—not because it looks neatest in an architecture diagram.
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